Last updated: March 27, 2026
By downloading, installing, or using Lumo ("the app"), you agree to these Terms of Service. If you do not agree, do not use the app.
Lumo is a mobile application that enhances real estate and property listing photographs using artificial intelligence. The app processes photos you take with your device's camera and returns enhanced versions suitable for use in property listings, marketing materials, and related purposes.
Lumo is intended for enhancing photographs of real properties for listing, marketing, rental, and related real estate purposes. You agree to use Lumo only for lawful purposes and in accordance with these terms.
You may not use Lumo to generate images that materially misrepresent a property's dimensions, structural features, condition, or physical characteristics. Enhanced photos should reflect the property as it actually exists. Lighting, color balance, and aesthetic improvements are acceptable. Adding structural elements, hiding damage, or altering room dimensions is not.
You may not use Lumo for any purpose unrelated to real estate or property photography at scale, including but not limited to: bulk image processing for non-property content, reselling enhanced images as a service, or building competing products using Lumo's output.
You may not use automated tools, scripts, bots, or any non-human means to access or interact with the app.
Pro subscriptions include unlimited photo enhancements for legitimate real estate, rental, and property listing purposes. We reserve the right to review accounts with usage patterns significantly exceeding normal real estate workflows and to take appropriate action, including contacting the account holder for clarification or suspending access.
Photos enhanced by Lumo are processed using artificial intelligence. You are responsible for understanding and complying with all applicable disclosure requirements in your jurisdiction, including MLS rules, NAR guidelines, state real estate commission regulations, and local disclosure laws.
For photos that include virtual staging (AI-generated furniture or decor added to empty rooms), Lumo provides an optional "Virtually Staged" compliance label. We strongly recommend enabling this label for all virtually staged photos used in property listings. Failure to disclose virtual staging where required by law or regulation is your responsibility.
Lumo does not provide legal advice regarding disclosure requirements. Consult your broker or legal counsel if you are unsure about the regulations in your market.
Lumo offers a free tier and a paid Pro subscription. The free tier includes one listing with limited enhancements. The Pro subscription provides unlimited access to all features.
Billing: Pro subscriptions are billed through the Apple App Store on a monthly or yearly basis. Payment is charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews unless you cancel at least 24 hours before the end of the current billing period.
Cancellation: You may cancel your subscription at any time through the App Store. Cancellation takes effect at the end of your current billing period. You will retain access to Pro features until that date. No partial refunds are provided for unused portions of a billing period.
Price changes: We may update subscription pricing for new subscribers at any time. Existing subscribers will continue at their current rate for the duration of their active subscription, as long as the subscription remains active and is not cancelled and re-subscribed.
Free tier limits: The free tier is limited to one listing and a lifetime total of 50 photo enhancements. These limits are tracked on-device and are not resettable. Enhanced photos on the free tier include a Lumo watermark on export.
You retain full ownership of all photos you take and enhance using Lumo. We do not claim any rights to your original photos, enhanced photos, or any content you create using the app.
By using the app, you grant us a limited, non-exclusive license to transmit your photos to our AI processing provider solely for the purpose of generating enhanced versions. This transmission occurs only when you explicitly initiate an enhancement.
Lumo, its design, code, features, and branding are owned by us and protected by applicable intellectual property laws. You may not copy, modify, distribute, reverse-engineer, or create derivative works based on the app.
The "Lumo" name, logo, and associated branding elements are our trademarks. You may not use these marks without our written permission, except as they naturally appear on photos exported from the app (such as the free tier watermark or agent branding that includes the app name).
Service availability: Lumo depends on third-party AI services to process photos. We strive for continuous availability but cannot guarantee uninterrupted service. The app may experience downtime due to maintenance, AI provider outages, network issues, or other factors beyond our control. We are not liable for delays or inability to process photos.
Output quality: While Lumo produces high-quality enhanced photos in most cases, results may vary depending on input photo quality, lighting conditions, room type, and other factors. We do not guarantee that every enhanced photo will be suitable for your specific use case.
No warranties: The app is provided "as is" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Lumo, including but not limited to: lost sales or commissions, property listing delays, MLS compliance issues, buyer complaints about photo accuracy, or any other damages related to your use of enhanced photos in real estate transactions.
Our total liability for any claim related to the app shall not exceed the amount you paid for your subscription in the 12 months preceding the claim.
We reserve the right to suspend or terminate access to the app for accounts that violate these terms, including but not limited to: automated or scripted usage, reselling access to the service, processing non-real-estate content at scale, or any activity that degrades the service for other users.
If your account is terminated for a violation of these terms, you are not entitled to a refund of any subscription fees.
We may update these Terms of Service from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of Lumo after changes constitutes acceptance of the updated terms. For material changes that affect your rights, we will make reasonable efforts to notify you through the app or via email if you have provided one.
These terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.
If you have questions about these terms, contact us at legal@getlumo.app.